Shipping policy
Free Shipping
Products marked “FREE SHIPPING” include delivery to standard commercial addresses in the contiguous United States. For oversized or custom orders that exceed standard shipping dimensions, additional charges may apply. We will notify you of any extra fees before processing your order.
Shipping Exceptions
Free shipping is not available to:
- Alaska
- Hawaii
- Puerto Rico
- Guam
- U.S. Virgin Islands
We can ship to these locations and internationally, but standard shipping fees will not apply. Please contact us at +1 908-349-0353 or support@gravix.us to discuss shipping options.
Shipping Restrictions
We do not ship to:
- PO boxes
- APO/FPO addresses
- Trade shows or event venues
- Hotels
- Storage facilities
Additional Shipping Charges
- Lift Gate / Residential Delivery / Limited Access: Customers are responsible for any applicable charges for lift gate, inside delivery, or limited access.
- Residential Delivery Surcharge: If a commercial address is not available, residential shipments may incur a $100 surcharge.
- Priority Service: Most custom orders ship within 5–10 business days. If faster shipping is required, a Priority Service Charge may apply. Contact us before placing your order.
Oversized Shipments: Certain oversized or truck shipments may be subject to additional shipping fees.
Contact for Shipping Questions
1710 Rt 34, Wall, NJ 07727
+1 908-349-0353
support@gravix.us
