Gravix FAQ — Custom ATA Road Cases & Flight Cases

Have questions about custom ATA road cases or flight cases? Gravix designs and manufactures professional custom road cases for AV, production, touring, rental, broadcast, and industrial applications. Here’s everything you need to know.

What is Gravix?

Gravix is a U.S.-based manufacturer specializing in custom ATA road cases and flight cases for professional AV, production, touring, rental, broadcast, and technical equipment.

We build rugged, road-ready cases designed to protect high-value gear during transport, shipping, and frequent use. Our custom flight cases are trusted by AV professionals, rental houses, touring crews, integrators, and individual professionals.

What types of custom ATA road cases does Gravix offer?

Gravix manufactures a full range of custom flight cases and ATA road cases, including:

• Custom ATA Road Cases
• Custom Flight Cases
• TV & Monitor Flight Cases
• Rack Mount Road Cases (2U–20U+)
• Mixer & Audio Console Cases
• Lighting & Moving Head Cases
• Speaker & Audio Equipment Cases
• DJ Equipment Cases
• Keyboard & Musical Instrument Cases
• Camera, Broadcast & Video Equipment Cases
• Utility, Trunk & Shipping Cases
• Foam-in-Place & Custom Foam Cases
  

If your equipment is not listed, we can still design a custom ATA case to fit your needs.

Are your ATA road cases fully custom?

Yes. Most Gravix products are fully custom ATA road cases built to your exact specifications.

You can customize:

• Interior and exterior dimensions
• Custom foam inserts & layouts
• Accessory compartments
• Heavy-duty casters & wheel options
• Recessed latches, handles & hardware
• Stacking features
• Rack rail configurations
• Lid styles (lift-off, hinged, split lid)
• Custom branding & logo printing

How do I provide measurements for a custom flight case?

We provide a custom case measurement guide for each product type.

For best results:

• Use manufacturer specifications when available
• Measure actual equipment when possible
• Include handles, connectors, antennas, or protrusions
• Account for accessories stored in the case

Our team can assist by phone, email, or video to ensure an accurate and secure fit.

Do you offer custom foam for ATA road cases?

Yes. We provide professional custom foam interiors for flight cases, including:

• CNC-cut custom foam
• Layered foam systems
• Pick-and-pluck foam (select cases)
• Foam-in-place solutions (by request)
  

Custom foam helps protect equipment from shock, vibration, and movement during transport.

Can you add custom logo printing or branding?

Yes. Gravix offers custom logo printing and case labeling for most ATA road cases and flight cases.

This is ideal for:

• Rental & staging companies
• Touring productions
• AV companies
• Corporate and branded teams

Upload your logo during checkout or send your artwork after placing your order.

Who uses Gravix custom road cases?

We build custom road cases and flight cases for:

• AV & Production Companies
• Rental & Staging Companies
• Touring Professionals
• Broadcast & Media Teams
• System Integrators
• Musicians, DJs & Performers
• Corporations & Institutions
• Individual Professionals

Whether you need one custom case or a large multi-case project, Gravix can support your operation.

Do you offer bulk pricing or B2B solutions?

Yes. We offer bulk pricing and B2B road case solutions for:

• Rental houses
• Production companies
• AV integrators
• Corporate buyers
• Large fleet and multi-case projects

Contact us for custom quotes and volume discounts.

How long does it take to build and ship a custom ATA case?

Custom ATA road cases and flight cases are built to order.

Typical production time: 7–10 business days (not including transit time)

Rush and priority production options may be available for time-sensitive projects.

Do you ship custom flight cases internationally?

Yes. We ship custom ATA road cases internationally.

International orders require custom arrangements for:

• Freight shipping
• Customs documentation
• Duties and import requirements
• Transit timelines

Please contact us before placing an international order so we can coordinate shipping options.

Are Gravix road cases ATA compliant?

Our custom road cases are built using ATA-style construction standards commonly used in professional flight cases, including:

• Laminated plywood panels
• Aluminum extrusions
• Steel ball corners
• Recessed handles and latches
• Heavy-duty hardware

If you have specific airline, freight, or compliance requirements, let us know.

What if my case or equipment is damaged during shipping?

We package custom ATA road cases carefully to reduce the risk of shipping damage.

If your order arrives damaged:

1. Take photos of the packaging and product
2. Note damage with the carrier if possible
3. Contact Gravix support immediately
   

Our team will assist you with next steps and resolution.

Can Gravix help design a custom road case if I’m not sure what I need?

Yes. Our experts can help you choose:

• The correct ATA case type
• Interior layout and foam design
• Hardware and mobility options
• Storage and accessory compartments

Just tell us what equipment you’re transporting and how you plan to use the case.

Can I store accessories in the same ATA road case?

Yes. We can design custom compartments for:

• Cables and power supplies
• Stands and mounts
• Microphones and accessories
• Tools and spare parts
  

Do you offer replacement foam or case modifications?

Gravix builds each case based on the exact specifications provided at the time of order. While replacement foam or case modifications are not standard services, we encourage customers to contact us before or during the design process if changes are needed.

Our team will review your request and can often accommodate adjustments. Please note that significant changes beyond the original specifications may incur additional charges. You can reach us via email, phone, or the contact form on our website to discuss your requirements before finalizing your order.

Are wheels and handles available?

Yes. Many ATA road cases can be upgraded with:

• Heavy-duty casters
• Locking wheels
• Extendable pull handles (telescoping style)

These upgrades make transport and mobility easier for all types of equipment and users.

Do you support one-off custom ATA road case projects?

Yes. We build both:

• One-off specialty custom flight cases
• Large production runs for rental fleets and touring systems

How can I contact Gravix for custom ATA road cases or support?

Address: 1710 Rt 34, Wall, NJ 07727

Phone: +1 908-349-0353

Email: support@gravix.us